FAQs
Club
We are striving for the men’s and women’s teams to enter the AFL and AFLW competitions in 2028. But in the meantime, if you haven’t heard - We are the team.
Keep following our page and socials for regular updates on when we will hear the siren sound for the first time.
In November 2023 we conducted a major survey that gave us direct feedback on preferences for our team identity. We went further than that though, we conducted 10 events and three clinics around Tasmania (and Melbourne) to dig deeper and ask those interested more questions about their preferred identity for the Club. We also asked participants to share their stories which are informing the Fabric of their Club. We then went another step further and engaged with our AFL and AFLW alumni to get their input into the Club.
Combining all of this input we were able to develop an identity that we feel will represent Tasmania on the national stage, bringing to life our history and heritage with our hope for the future.
The selected site for the Club's Training and Administration facility is Kingborough Twin Ovals. The project is now in the design planning stage.
Membership
Go to membership.tasmaniafc.com and follow the prompts. If you have any difficulties or need help, please contact us on [email protected]
Only $10! We want our Founding Membership to be accessible to all Tasmanians and supporters from across the globe.
As a Tasmania Founding Member, you will receive a special digital Founding Membership card. You will also receive a Founding Member sticker – there are three to choose from. Additionally, you will receive member exclusive communication and access to member exclusive merchandise. Most importantly, as a Founding Member your name will be represented in our training and administration home forever! We are not exactly sure how we will do it yet, but we can guarantee you, your name will always be there.
*Please note that the founding membership does not include a physical member card
Membership numbers will be distributed to our new members every Wednesday. Membership packs will be distributed frequently. You will receive an email when your pack is on the way to keep an eye out for it. Please note that your membership pack will be sent as a letter, therefore no tracking will be provided. Packs being delivered to the same household may arrive together and in the same envelope or protective sleeve.
We understand mistakes can happen, or that you would like to transfer your membership. Please email [email protected] at your earliest convenience and we will endeavour to make these changes. Please be aware that changes cannot be guaranteed to be made before the membership is processed and sent, which may result in a replacement fee.
Please email [email protected] and the team will make the relevant changes. We are also developing a portal that will allow members to update their details, and once this has come into fruition, we will be sure to let our members know!
Details of how to access your digital card will be emailed to you after you have purchased your membership, you will need to scan a QR code and add the card to your digital wallet. Your digital card will have your member ID on it which will be handy for when you want to purchase merchandise.
Once you are a Founding Member, you will have that status for life.
Mum, Dad, Aunty Joan and the next-door neighbour are all welcome. You will be able to add multiple memberships in the process of registering. You will need their names, date of birth, email and mailing address (so they can get the goodies), and a few other details to help us help you (and them!).
Is this even possible? Well, if by some miracle this happens, please email us and we can remove your membership. We will not however be offering refunds.
Sorry, this is a bit tricky for us at this stage. But if you don’t want your goodies, pay it forward with a gift to someone else!
Founding Members will be at the top of the list for future communications on membership. We’re working on the final details here but stay tuned!
Your member ID is your unique number that we will use to identify you and can be used to purchase merchandise. Member ID numbers are randomised.
The QR code is your membership ID number. Down the track this may be used if we hold any events but we will keep you informed on how to use the QR code when it’s required.
Our club has established membership terms and conditions, as well as a code of conduct, to ensure a positive and respectful environment for all members. By purchasing a membership, you agree to adhere to these guidelines, which outline the expectations for behaviour and responsibilities as a member. To learn more about Tasmania's membership terms and conditions and code of conduct, please visit here.
Merchandise
Where possible we partner with local Tasmanian businesses to either manufacture, value add in our merchandise production, merchandise sourcing and distribution process. We also want to provide our members with a choice on price and place of manufacture.
We have been overwhelmed and grateful with the support surrounding each of our current product launches. These volumes are significantly higher than what our local suppliers are used to. All of our suppliers are working tirelessly around the clock to deliver your products safely.
We have ensured to list where each of our products are made in the information on each product page.
Our club is still in its infancy stage and we are excited for all the merchandise that we can offer our members over the coming years in the lead up to first bounce. Be sure to keep up to date with our member emails and socials for any merchandise announcements.
We accept returns and exchanges provided the meet our Returns Policy. Instructions on how to return can be found here.
Our Returns Policy can be found here.
- All returns or exchanges must be within 30 days of purchase, unless goods are faulty or have a major defect problem;
- Proof of purchase is require with all returned items;
- Items must be in their original condition. All tags and packaging must be intact, unless goods are faulty or have a major defect problem;
- Strictly no exchange or refunds on made to order items, unless goods are fault or have a major defect problem;
- No refunds on change of mind purchases of sale items, unless goods are faulty or have major defect problems
We currently don't offer free returns. If you need to return an item via post, this will be at your own expense. However, we will cover the cost to send out your new item if you are exchanging.
We're unable to guarantee stock will be available to fulfill your return request.
If we're out of stock for the requested item, we will process a refund to your original payment method.
Buying directly from your Club means your club benefits financially from your purchase. If you are purchasing feral merchandise you are likely purchasing from organisations that are acting unlawfully and we can’t guarantee you will receive your product.
To determine the most suitable size, please refer to the size guide on each product.
We aim to have all orders shipped in a timely manner.
However, some products may have certain delays due to production timeframes, please refer to the product page for individual fulfilment times.
Upon dispatch of your order, you will receive an email containing your tracking number. To track your item(s), click the following link and enter your tracking number in the space provided: https://auspost.com.au/mypost/track/#/search
Any limits will be listed on the product page and may vary from product to product.
Unfortunately, we're unable to make any changes to an order once it has been placed.
If there are any urgent changes, please contact our team at [email protected] and we will endeavour to make these adjustments. However, please note these changes are unable to be guaranteed.
As soon as you identify the error, please contact us at [email protected] and we will do our best to have this changed prior to dispatch. However, please note these changes are unable to be guaranteed.
Alternatively, if you can't get through to us or if your order has already been shipped, contact AusPost with your tracking details and they should be able to assist further.